Welcome to the Kent Medway Charity Team (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, participate in our events, or otherwise engage with us. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information:
When you sign up for newsletters, register for events, donate, or contact us, we may collect personal information such as:
- Your name
- Email address
- Postal address
- Phone number
- Payment details (when donating or registering for paid events)
- Any other information you provide directly to us
1.2 Non-Personal Information:
We may also collect non-personal data, such as:
- Your IP address
- Browser type and version
- Time zone setting
- Location data
- Device information
- Information about how you use our website (e.g., pages viewed, time spent on the site)
2. How We Use Your Information
We use your personal information in the following ways:
- To Provide Services: We use your information to register you for events, respond to inquiries, process donations, and deliver other services.
- To Communicate: We use your contact details to send you information about our charity, upcoming events, newsletters, and fundraising campaigns. You can opt-out of these communications at any time.
- To Improve Our Website: We analyze non-personal data to improve the functionality, user experience, and performance of our website.
- For Legal Compliance: We may use your data to comply with applicable laws, regulations, and legal obligations.
3. How We Share Your Information
We value your privacy and will never sell your personal information. However, we may share your information with trusted third parties in the following situations:
- Service Providers: We may share your data with third-party vendors who assist in our operations, such as payment processors, event management platforms, email marketing services, and website hosting providers. These third parties are required to maintain the confidentiality and security of your information.
- Legal Requirements: We may disclose your personal information if required by law, regulation, or court order, or if we believe such action is necessary to protect the rights, property, or safety of Kent Medway Charity Team, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or other corporate restructuring, your information may be transferred to the new entity, subject to the same privacy commitments outlined in this policy.
4. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting obligations. If you request to have your data deleted, we will take appropriate steps to do so, unless we are required to retain the data for legal reasons.
5. Your Data Rights
You have certain rights regarding your personal data, including:
- Right to Access: You may request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
- Right to Erasure: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
- Right to Object or Restrict Processing: You can object to or request that we limit how we process your data.
- Right to Data Portability: You may request that your data be transferred to another service provider in a structured, commonly used, and machine-readable format.
If you would like to exercise any of these rights, please contact us at kmcharityteam@thekmgroup.co.uk. We will respond to your request within a reasonable timeframe.
6. Security of Your Information
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. Despite these efforts, please note that no method of online data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
7. Cookies
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and support marketing efforts. Cookies are small text files stored on your device that allow us to recognize your browser and capture information. You can manage cookie settings through your browser and choose to block or delete cookies at any time.
For more information on how we use cookies and how you can control them, please refer to our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. Please be aware that we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of these third-party websites before providing any personal data.
9. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such data, please contact us at kmcharityteam@thekmgroup.co.uk so we can take steps to delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes via email or through a prominent notice on our website. Please check this page regularly to stay informed of our current privacy practices.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Kent Medway Charity Team
Email: post@kmcharityteam.co.uk
Phone: 0844 2640291
Thank you for trusting Kent Medway Charity Team with your personal information. We are committed to protecting your privacy and ensuring that your experience with us is secure and transparent.